Resume
Senior IT Infrastructure Engineer specializing in enterprise infrastructure architecture, systems engineering, and environment automation. Extensive experience designing, implementing, and optimizing complex IT environments, with a focus on virtualization, hyperconverged and hybrid infrastructure, enterprise systems, and automated infrastructure management.
Adept at developing scalable architecture, streamlining operational processes, and leveraging automation to improve consistency, reliability, security, and efficiency across technology environments. Combines deep technical expertise with architectural vision and a practical, engineering-driven approach to solving complex infrastructure challenges, modernizing legacy systems, and building resilient technology platforms that support evolving business objectives.
For additional detail and information as well as an expanded skill list please feel free to view my LinkedIn profile below:
https://www.linkedin.com/in/joshuataglia/
Professional Skills
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Automation |
SMA OpCon, Powershell |
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Virtualization |
VMware (5.5 – 7.0),Nutanix AHV, ProxMox, Hyper-V |
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Server Support |
Windows Server (2003 – 2025), SCCM, Windows Deployment Services |
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Networking |
Cisco, Fortinet, Ubiquiti |
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Cloud |
Microsoft Azure, Amazon AWS, Office 365 |
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HCI |
Nutanix |
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Disaster Recovery |
Veeam, Unitrends, CommVault, Symantec Backup Exec, Code42 |
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End User |
Windows (XP-11), Microsoft Office (2007-365), Linux, Full PC Builds, Migration |
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Help Desk |
ManageEngine, ConnectWise, Kaseya, FogBugz, Jira, SolarWinds, ICC Helpdesk |
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Access Control |
eMerge, Linear, Sentex, Doorking, DSX, Chamberlain Systems, NStar, Aegis |
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Monitoring |
Solarwinds, Spiceworks, Nagios, Forcepoint Websense |
Work History
04. 2022 – PRESENT
United Federal Credit Union (Remote) – St. Joeseph, Michigan
Senior System Administrator
– Manage VMware 6.5 environment (Nutanix HCI Cluster)
04. 07. 2014 – 04. 2022
Agility Logistics/DSV – Houston, Texas
System Administrator
– Manage VMware 6.5 env. (Nutanix HCI Cluster) w/ 100+ Windows Servers
– Support all network devices (Cisco, Fortinet, Unifi)
– Improve daily operations and processes through office automation
– Evaluation and capacity planning of global and local network/ servers
– Pre-production testing
– Perform scheduled maintenance on servers and virtual machines
– Systems management functions, including monitoring, reporting, analysis, tuning, optimization, expansion, upgrade, threat mitigation and disaster recovery
– Test and evaluate new software and hardware packages
– Oversee and manage migration from physical hardware to virtual hardware
– Implementation of user support policies
– Detect and reports non-conformities
04. 2009 – 12.2022
American Robotics Academy – Houston, Texas
System Architect
– Designed and managed Office 365 environment including Sharepoint sites for small business
– Designed and managed all internal IT infrastructure (NAS, workstations, network equipment)
– Managed disaster recovery solution
– Maintained the ability to handle the bulk of tasks remotely
06. 2008 – 07. 2014
AMI/FirstService Residential – Houston, Texas
Systems Administrator / IT Manager
– Remotely manage 8 satellite offices and over 100 offsite locations.
– Manage 10 other help desk personnel (including all administrative, disciplinary and miscellaneous duties
– Monitor and allocate all incoming support tickets within ticket system.
– Monitor and maintain 30+ local servers and all network equipment.
– Manage and maintain disaster recovery systems.
– Manage and maintain all access security systems (7 in use – 6 remotely)
– Manage local IT team and handle all administrative, disciplinary and miscellaneous duties in regards to IT employees.
02.2006 – 06.2008
Office Depot – The Woodlands, Texas
Technology Department – Lead
Education
University Study:
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10.2026 – Current |
Pennsylvania State University |
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01.2012 – 06.2015 |
Pennsylvania State University |
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01.2009 – 12.2011 |
University of Phoenix Emphasis: Networking |
Professional Certifications:
- Continuous/SMA OpCon Certified Professional
- Fortinet NSE 4 (Network Security Expert 4)
Independent Study (coursework completed):
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01.2024 – Current |
CBT Nuggets/Udemy |
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01.2023 – 03-2023 |
SMA Technologies |
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05.2020 – 05-2020 |
Nutanix .next 2020 conference |
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05.2019 – 05-2019 |
Nutanix .next 2019 conference |
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09.2018 – 10.2018 |
Stormwind Studio |
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01.2017 – 02.2019 |
CBT Nuggets Docker |
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09.2014 – 10.2014 |
Stormwind Studio |